What can we help you with?

Top FAQs

• COVID-19 Updates & Travel Restrictions

  For the latest information on COVID-19 and information on travel restrictions, click below.  COV...

• Important Check-in Information

   Check-in Timeframes All customers can check-in online, free of charge, up to 2 hours before the...

• How to request Special Assistance services and available types

   Requesting Special Assistance We recommend that you request these services when you book you...

• Changing a Flight

    Can I change my flight? Yes, you can and you can make most of these changes online in th...

• Changing a Name

   Can I change a name on my booking? Yes, you can and you can make most of these changes online...

• EU-261 Passenger Rights

  EU261 Flight disruption  information In the unfortunate event of a flight delay or flight...