Contact Us

Your Data Protection Rights

 We recommend using the below online forms to exercise your Data Protection Rights

Opt out/Unsubscribe from Marketing Communications

You can request to be removed from our marketing mailing list by clicking below.
To learn what we use your personal data for, why, and for how long, visit our Privacy Policy.

Opt out

Request access to the personal data

If you wish to access personal data we hold about you other than what is in your MyRyanair account, then you can use our webform available below.

Visit our Privacy Policy for further details on submitting your application.

Data request form

 

Request for erasure of your personal information

You can request erasure by clicking below.

We will make every effort to erase data where this right has been exercised by you and we no longer have a legal basis for processing same but some personal data sets are impossible (or infeasible) to edit or remove (eg. server backup or microfiche).

Visit our Privacy Policy to learn more about erasing your data.

Data erasure request

Registered Address

Ryanair DAC.

 

Corporate Head Office
Airside Business Park
Swords
Co. Dublin
Ireland

Registered in Ireland No. 104547
Ryanair DAC  V.A.T. Registration number:  4749148U

Contact Us

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UK

Cancel Flight Voucher & Request Cash Refund

If you received a travel voucher but would like a cash refund instead, please click below to complete our cash refund form. 
 
 

Let's Chat

Still can't find what you're looking for?
Ryanair ChatBot  offers 24/7 support. Also our  Customer Care agents  are available to support if you need further assistance.
 
Our agents are available:
Mon-Fri 06:00 - 21:00 GMT
Sat 08:00 -18:00 GMT
Sun 09:00 - 18:00 GMT.
 
 
chatbot3.jpg
 

Call Us

Customer Service
New bookings/General Queries: +44 1279358395 Calls are charged at local call rates.
*Calls from mobiles and other networks may cost more.

Special assistance
Special Assistance Queries: +44 1279358399 Calls charged at local rate.
Calls from mobiles and other networks may cost more.

The above phone lines are open:
Mon - Fri: 08:00 - 18:00 GMT
Sat: 08:00 - 17:00 GMT
Sun: 09:00 - 17:00 GMT

Please note that calls can be recorded for both formative and qualitative. Call records are kept for at least 90 days.
Remember that reservations or changes to reservations made through our Contact Center will incur higher charges if the reservation or change could have been made online. 

Complaints

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The quickest way to submit your complaint and getting it dealt with by our customer service team is to fill in the online Complaint form. This form will help us direct your specific issue to the right person and we will respond to you within 10 working days.
 

Send a Complaint by Post

If you don’t want to use our online Complaint form, you can post us a letter instead. Please include all information so that we can deal with your complaint as efficiently as possible:
 
    • Your full name (as displayed on your ticket)
    • Your booking reference
    • Flight details (date and flight number)
    • Your preferred contact details; email address, phone number or postal address
    • Details of the complaint, along with the names of any of our Ryanair staff that you spoke to at the time

Please send via post to the below address and we will respond to you within 15 working days:

Ryanair Customer Service Department
PO Box 11451
Swords
Co. Dublin
Ireland

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Rest of the World

Let's Chat

Still can't find what you're looking for?
Ryanair ChatBot offers 24/7 support. Also our Customer Care agents are available to support if you need further assistance.

Our agents are available:
Mon-Fri 06:00 - 21:00 GMT
Sat 08:00 -18:00 GMT
Sun 09:00 - 18:00 GMT

 
chatbot3.jpg
 

Call Us

Customer Service
New bookings/General Queries: +44 1279358438 Calls are charged at local call rates.
*Calls from mobiles and other networks may cost more.

Special assistance
Special Assistance Queries: +44 1279358588 calls charged at local rate.
Calls from mobiles and other networks may cost more.

The above phone lines are open:
Mon - Fri: 09:00 - 19:00 CET
Sat: 09:00 - 18:00 CET
Sun: 10:00 - 18:00 CET

Please note that calls can be recorded for both formative and qualitative. Call records are kept for at least 90 days.
Remember that reservations or changes to reservations made through our Contact Center will incur higher charges if the reservation or change could have been made online.

Complaints

OTA_2-1v2.jpg
 
The quickest way to submit your complaint and getting it dealt with by our customer service team is to fill in the online Complaint form. This form will help us direct your specific issue to the right person and we will respond to you within 10 working days.
 

Send a Complaint by Post

If you don’t want to use our online Complaint form, you can post us a letter instead. Please include all information so that we can deal with your complaint as efficiently as possible:
 
    • Your full name (as displayed on your ticket)
    • Your booking reference
    • Flight details (date and flight number)
    • Your preferred contact details; email address, phone number or postal address
    • Details of the complaint, along with the names of any of our Ryanair staff that you spoke to at the time

Please send via post to the below address and we will respond to you within 15 working days:

Ryanair Customer Service Department
PO Box 11451
Swords
Co. Dublin
Ireland

   Need to Contact us Urgently?

We're here to help!

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Sverige.jpg UK.jpg Rest-of-the-world.jpg

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Belgium (English)

Let's Chat

Still can't find what you're looking for?
Ryanair ChatBot  offers 24/7 support. Also our  Customer Care agents  are available to support if you need further assistance.
 
Our agents are available:
Mon-Fri 06:00 - 21:00 GMT
Sat 08:00 -18:00 GMT
Sun 09:00 - 18:00 GMT.
 
 
chatbot3.jpg
 

Call Us

Customer Service
New bookings/General Queries: +32 78482130 Calls are charged at local call rates.
*Calls from mobiles and other networks may cost more.

Special assistance
Special Assistance Queries: +32 78482131 calls charged at local rate.
Calls from mobiles and other networks may cost more.

The above phone lines are open:
Mon - Fri: 09:00 - 19:00 CET
Sat: 09:00 - 18:00 CET
Sun: 10:00 - 18:00 CET

Please note that calls can be recorded for both formative and qualitative. Call records are kept for at least 90 days.
Remember that reservations or changes to reservations made through our Contact Center will incur higher charges if the reservation or change could have been made online.

Complaints

OTA_2-1v2.jpg
 
The quickest way to submit your complaint and getting it dealt with by our customer service team is to fill in the online Complaint form. This form will help us direct your specific issue to the right person and we will respond to you within 10 working days.
 

Send a Complaint by Post

If you don’t want to use our online Complaint form, you can post us a letter instead. Please include all information so that we can deal with your complaint as efficiently as possible:
 
    • Your full name (as displayed on your ticket)
    • Your booking reference
    • Flight details (date and flight number)
    • Your preferred contact details; email address, phone number or postal address
    • Details of the complaint, along with the names of any of our Ryanair staff that you spoke to at the time

Please send via post to the below address and we will respond to you within 15 working days:

Ryanair Customer Service Department
PO Box 11451
Swords
Co. Dublin
Ireland